Associates for International Research, Inc. (AIRINC)
knows that you care how information about you is used and shared, and we
appreciate your trust that we will do so carefully and sensibly. By visiting, browsing or utilizing this AIRINC
website, you acknowledge that you have read, understand and are accepting the
What Personal Information About
Customers Does AIRINC Gather?
The information we learn from customers helps
us personalize and continually improve our services and your user experience at
AIRINC. Here are the types of information we gather.
Information You Give Us: We receive and store any information
you enter on our website or give us in any other way. You provide most such
information when you order, use our web products, or communicate with customer
service. For example, you provide information when you place an order through
AIRINC or one of our third-party sellers; provide information in My Account
(and you might have more than one if you have used more than one e-mail address
when working with us); communicate with us by phone, e-mail, or otherwise;
complete a questionnaire; provide employer information when opening a corporate
account, or input information when running calculations online. As a result of
those actions, you might supply us with such information as your name, address,
and phone numbers. You can choose not to provide certain information, but then
you might not be able to take full advantage of many of our features. We use
the information that you provide for such purposes as responding to your
requests, customizing services for you, improving our services, and
communicating with you.
Automatic Information: We receive and store certain types of
information whenever you interact with us. Examples of the information we
collect and analyze include the Internet protocol (IP) address used to connect
your computer to the Internet; login; e-mail address; password; computer and
connection information such as browser type and version, operating system, and
platform; the full Uniform Resource Locator (URL) clickstream to, through, and
from our website, including date and time; cookie number; and products you
measure and collect session information, including page response times,
download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used to
browse away from the page. Like many websites, we use "cookies," and
we obtain certain types of information when your web browser accesses an AIRINC
website. All cookies used by our website are secured by SSL encryption. A
number of companies offer utilities designed to help you visit websites
anonymously. Although we will not be able to provide you with a personalized
experience at AIRINC if we cannot recognize you, we want you to be aware that
these tools exist.
E-mail Communications: To help us make e-mails more useful, we
sometimes receive a confirmation when you open e-mail from AIRINC if your
computer supports such capabilities. If you do not want to receive e-mail or
other mail from us, please adjust your Customer Communication Preferences.
Information from Other Sources: Examples of information we
receive from other sources include updated delivery and address information
from our carriers or other third parties, which we use to correct our records
and deliver your next purchase or communication more easily; account
information; and credit history information from credit bureaus, which we use
to help prevent and detect fraud and to offer certain credit or financial
services to some customers.
Does AIRINC Share the Information
Information about our customers is an
important part of our business, and we are not in the business of selling it to
others. We share customer information only as described below and with
affiliated entities that AIRINC controls that either are subject to this
AIRINC may engage a limited number of
third-party service providers to assist us in providing our services to
customers. These third-party providers may provide technical, legal or other
professional services. These third parties will not access, process, or store
personal data in the course of providing their services.
AIRINC maintains contracts with these third
parties restricting their access, use and disclosure of personal data in
compliance with our Privacy Shield obligations. AIRINC may be liable if the
third parties fail to meet their obligations.
Affiliated Businesses We Do Not Control:
Agents: We employ other companies and individuals to perform
functions on our behalf. Examples include delivering packages, sending postal
mail and e-mail, analyzing data, providing marketing assistance, and providing
customer service. These agents have access only to personal information needed
to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we
might sell or buy business assets, or business units. In such transactions,
customer information generally is one of the transferred business assets but
(unless, of course, the customer consents otherwise). Also, in the unlikely
event that AIRINC, Inc., or substantially all of its assets are sold, customer
information will of course be one of the transferred assets.
Protection of AIRINC and Others: We release account and other
personal information when we believe release is appropriate to comply with the
rights, property, or safety of AIRINC, our users, or others. This includes
exchanging information with other companies and organizations for fraud
protection and credit risk reduction. However, this does not include selling,
renting, sharing, or otherwise disclosing personally identifiable information
from customers for commercial purposes in violation of the commitments set
With Your Consent: Other than as set out above, you will receive
notice when information about you might go to third parties, and you will have
an opportunity to choose not to share the information.
How Secure Is Information About
We work to protect the security of your information during
transmission by using Secure Sockets Layer (SSL) TLS 1.2 software, which
encrypts information you input.
Access to any system which contains your information is
restricted by password protection at both application and filesystem levels.
It is important for you to protect against unauthorized access
to your password and to your computer. Be sure to sign off when finished using
a shared computer.
Which Information Can I Access?
AIRINC gives you access to information about
your account and your interactions with AIRINC for the limited purpose of
viewing and, in certain cases, updating that information.
Privacy Shield Framework
AIRINC complies with the
EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy
Shield Frameworks as set forth by the U.S. Department of Commerce
regarding the collection, use, and retention of personal information
transferred from the European Union and Switzerland to the United States. AIRINC
has certified to the Department of Commerce that it adheres to the Privacy
Shield Principles. If there is any conflict between the terms in this
shall govern. To learn more about the Privacy Shield program, and to view
our certification, please visit https://www.privacyshield.gov/participant?id=a2zt00000004U6eAAE&status=Active.
The types of personal data
that are covered by the Privacy Shield policy include those listed in “What
Personal Information About Customers Does AIRINC Gather?” section of the AIRINC
As mentioned within this
use of AIRINC services. Organizations, including AIRINC, that have certified
with the Privacy Shield can be found here: https://www.privacyshield.gov/list.
AIRINC offers individuals
the opportunity to choose (opt out) whether their personal information is to be
disclosed to a third party or to be used for a purpose that is materially
different from the purposes for which it was originally collected or
subsequently authorized by the individuals
Any use of personal data for
AIRINC to obtain explicit consent from the EU citizen or individual whose data
has been collected to determine if it is appropriate to use their data in that
fashion that may involve disclosure of said information to a third party.
EU citizens and/or
individuals whose data AIRINC collects have the right to access personal
information about them that AIRINC holds and to be able to correct, amend, or
delete that information where it is inaccurate, or has been processed in
violation of the Principles, except where the burden or expense of providing
access would be disproportionate to the risks to the individual’s privacy in
the case in question, or where the rights of persons other than the individual
would be violated. Requests for access, correction, amendment, or deletion
should be sent to: email@example.com.
and Purpose Limitation
AIRINC collects and
processes personal information only to the extent that it is compatible with
the purposes for which it was collected or subsequently authorized by the data
subject. AIRINC does not retain personal information after it no longer serves
the purposes for which it was collected or subsequently authorized. AIRINC
takes reasonable steps to ensure that personal information is accurate,
complete, current, and reliable for its intended use.
In compliance with the
Privacy Shield Principles, AIRINC commits to resolve complaints about our
collection or use of your personal information. The Federal Trade
Commission has jurisdiction over AIRINC’s compliance with the Privacy Shield.
European Union and Swiss individuals with inquiries or complaints regarding our
Privacy Shield policy should first contact AIRINC at:
for International Research, Inc.
(617) 250-6700 | Fax: (617) 354-2135
We will investigate and
attempt to resolve complaints and disputes in a manner that complies with the
principles described in this Policy.
AIRINC has further committed
to refer unresolved Privacy Shield complaints to the European DPA, an
alternative dispute resolution provider located in the EU. If you do not
receive timely acknowledgment of your complaint from us, or if we have not
resolved your complaint, please contact or visit https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en for more information or to file a
complaint. The services of the European DPA are provided at no cost to
you. If neither AIRINC nor the European DPA resolves your complaint, you may
pursue binding arbitration through the Privacy Shield Panel.
AIRINC commits to cooperate
with the Privacy Shield Panel established by the EU data protection authorities
(DPAs) and the Swiss Federal Data Protection and Information Commissioner and
comply with the advice given by the panel and Commissioner with regard to
client data transferred from the EU and Switzerland as part of the
AIRINC has a requirement to
disclose personal information in response to lawful requests by public
authorities, including to meet national security or law enforcement requirements.
Changes to the
AIRINC may update this
Policy at any time by publishing an updated version here. AIRINC will not
update this Privacy Shield Policy in contravention to the Principles so long as
we remain certified to the Privacy Shield.
effective/last updated: May 15, 2020